Customer Testimonials

READ what our customers ARE sayING...

Everything is beautiful!! Got the bedroom set up and it is exactly what I was looking for. The bookshelf looks great too. Thanks again! Lori - Merrimack, MA

After many years of searching for the perfect dining room set I was blessed to meet Rick and Wendy, Owners of the establishment.

I could not say how helpful Rick was in helping me make the perfect fit for a major purchase. I could not of found a better furniture store to purchase a piece of furniture that I hope to be in my family for a very long time.

Rick and Wendy made my husband and I feel like family. Future furniture will be bought at this establishment. Chrissy - Wareham, MA

We received our corner cabinet today. I have to tell you that I thought it was going to be more of a white wash stain and yet I ordered the stain without seeing it! I absolutely love the stain its perfect for our room and the quality is right up there with the table and chairs we ordered from you in the past. Let me know when the file cabinet arrives!!

P.S. your delivery guys were awesome. I thought it was going to be an issue to move the TV from the temporary table to the new corner cabinet, they took control and boom, done!

Thanks again, this is why I come back to you guys to order! Deb - Simsbury, CT

Hi there, Thank you for our table we are enjoying it as a new piece of furniture but more importantly as a new gathering place for the family.

Good luck and The Big E. JoAnn - Wilbraham, MA

Rick, We are very pleased with the table! It is beautiful! Thank you. Karol-Ann - Feeding Hills, MA

Rick, Thank you so much for spending time explaining to us today. We love our table and chairs and look forward to the hutch. They fit perfectly in our dining room (just have to figure out where to store the leaves since they don’t fit under the couch - all-in-all a small issue! and we are thrilled to be done shopping! Carol - N. Smithfield, RI

Hi Rick, Just wanted to say thanks for a great buying experience, it was a pleasure dealing with you at the store and the delivery guys did a great job. The furniture looks amazing. Thanks again. Fran - Westfield, MA

Rick, Here are the pictures of the TV Wall Unit you built for me. Looks very good on the wall. Thanks again! Len - Wilbraham, MA

Rick and Wendy, Thank you for all your help, we love our furniture. It was great doing business with you. Will be in touch when we are ready for more. Jim - Hampden, MA

Hey Rick and Wendy, First I hope your Mom is Ok. Rich and Randy worked hard all day. Moved Mary out and me in, took stuff from my parents condo across the street. We’re all set, don’t need you guys Saturday.

We highly recommend your moving service. They were very professional and so polite. Thank you so much for your service. Now just waiting for the rest of my stuff. See you at The Big E. Paul and Mary - Wilbraham, MA

Hi Guys!! We are extremely happy with the bedroom set!! I thought I had posted on your FB page, but it looks like I posted on mine, but tagged Oak Specialists. Hopefully you can see it.

It was definitely worth the wait and looks great in our room. Your delivery team was very personal and professional. They did a great job setting everything up where we wanted.

If there is anything we can do to help promote you guys, please let us know. Thanks again for everything! George - Franklin, MA

We finally took delivery of our bedroom set that I have had my eye on for years and it was well worth the wait!! From beginning to end, dealing with Rick and Wendy has been a pleasure. Their delivery team was just as professional and nice as they are. The bedroom set is even nicer than we could have imagined and the craftsmanship is first rate.

Thank you to everyone at Oak Specialists for their time and effort to get us this set. George - Franklin, MA

Dear Wendy and Rick, You cannot even believe how happy we are with the beautiful furniture delivered yesterday. We had such a difficult day until Randy and Levi showed up. They were wonderful; very professional and so respectful of our floors and walls something that unfortunately none of the contractors have shown.

We are glad we have found you guys, the dining room looks a little empty I think I need to work on Paul on the corner hutch. In any case we would like to keep in touch with you, we have so much in common; motorcycles, skiing. Our life should get back to normal soon, I hope.

Please give our thanks to Sue too. Ciao, Emilia and Paul - Shirley, MA

Thank you Rick and Wendy…bench looks great!! John and Carol - Charlton, MA

GORGEOUS!!!!! Delivered to the very minute they said it would come! Well worth the wait!! Thank you!! I will enjoy this tremendously. I’ll have to hold tours in my bedroom so everyone can see this!! Kathie - Naugatuck, CT

Just received my second piece of furniture and am more than pleased with this company! Bed and bureau are top quality craftsmanship which to me doesn’t even compare to any other furniture company I’ve purchased from in the past. Big E has a display and friendly help to guide you with a purchase. Thumbs up Oak Specialists! Finally a company with quality product!! Five Stars! Kathie - Naugatuck, CT

Dear Rick, We just want to thank you for the beautiful oak dining table and your professional service. We were so pleased that you were able to get it delivered to us on the Sunday before Christmas so that we could enjoy it with our entire family on Christmas Day. Rand and Mike represented your company in fine style during the delivery; they were king, courteous, friendly and helpful - a real pleasure to deal with.

We are looking forward to receiving the table pad that we ordered to protect this beautiful piece of furniture from our active grandchildren. LOL

Once again, thank you so much for your kind service. Looking forward to doing business with you in the future. Bill & Maria - Union, CT

Rick, We received our table this morning and we are more than excited!! It looks great in our dining area. The delivery men were great as well and the table set up in a short period of time. We can’t thank you and your team enough for everything. Christopher - Yorktown Heights, NY

Hi Rick, Just a belated note to say that we LOVE the Shaker Hall Seat. It is GORGEOUS and we are very very pleased! Thank you so much! Best to you and Wendy. See you again, perhaps later in the fall! Joe & Liz - W. Suffield, CT

Hi Rick, The delivery was flawless, they actually arrived early. The table is beautiful.

Thanks Kevin - Clinton, MA

Rick & Wendy, We’re very happy with the furniture. It looks great, is comfortable, and blends in well! The stain is perfect. Thanks for all your help and advice. Clapp Memorial Library - Belchertown, MA

Rick, Thank you for the furniture delivery this past Saturday, it looks lovely in our home. the two gentlemen that delivered our furniture were excellent. They did a great job of getting the furniture into the house, in place and all set up. One of the gentlemen left their gloves behind. We thought he might appreciate getting them back. If we ever need more furniture, we will be to see you. Paul & Carol - Worthington, MA

Hi Wendy, Audra loved the outdoor Polylumber chairs and table. She liked the two tone and they were comfortable. I noticed the chairs on your lawn when I was coming home from the vet in Pelham a few weeks ago. They really caught my eye being two-tone. Then I liked them more when I noticed the construction and stainless steel hardware. Bonus that they fold and they fit me. They did a nice job with the design. We’ve had some of the molded resin chairs but know they would not hold up. I usually break the backs of them because they are so thin. They are ok if you weigh 100 lbs, not 200 lbs. I will stop by more often. We still have our kitchen table and chairs from the West Springfield store purchased in 1996. Still going Strong! Dan – Ludlow, MA

Dear Wendy, Many many thanks for jumping thru hoops to get my beautiful new dining room table to me in time for Thanksgiving.  Many thanks also for the cleaning kit. That was very generous of you and Rick appreciated. Janet – Wethersfield, CT

Hi Wendy!!! Love Love Love my new table!!! It is perfect!!!! Thank you so much for all of your help. Christine – Springfield, MA

We had a great time picking out and being indecisive about our choices...so many of them! But we had fun and you guys made it bearable.

Soon as we get the measurement for the picture window, we may add the walnut console table to the mix too. But I will keep you posted on that and the cover for the dining table. We are leaning towards both ;) Delena – Londonderry, NH

Rick many thanks the chairs came out wonderful both your guys were great. Randy is a true craft person really knows his wood take care of him a true asset thanks again see u in another 25 yrs. Michael - North Branford, CT

Thank you for sending someone out to repair the table and chairs, it would have been an effort to get up there.  The repairman did a great job, and I really appreciate everything. Judi – Southington, CT

Just wanted to say that my dining room set is beautiful! I am very happy with it. Also, I wanted to say thank you for your patience with our payments to you. I realize it was nearly a year since we put this set on layaway with you. I hope our delay wasn’t too much trouble for you. This past year has been rough for us, but you stuck by us and we are so grateful for that. Lisa - West Springfield, MA

I just wanted to let you know that I found 1 leg of our chairs to look damaged at the bottom. I noticed it when putting the felt stickies on. I just wanted to let you know because I know that you warranty the product for ten years if something should happen to it through no fault of my own. Otherwise the table was delivered when they said and they were very careful bringing it in and putting it together. All the instructions on it were given and it was demonstrated how to put the leaves in as well. I am sure you are aware of this but it is always nice to here it from your customers. Sandra – Waterbury, CT

My table arrived a little bit ago! Thanks Rick! LOVE it! Judi – Manchester, CT

Just wanted to let you know that Steve and I are very happy with our dining room table and chairs and to get it in time for Christmas was an extra bonus! We both just love it. Also, the knobs you got us for our buffet match and fit perfectly! Have a Merry Christmas and a Happy healthy New Year. RoseAnne and Steve – Troy, NY

Rick & Wendy; Warmest wishes for a very Merry Christmas & Happy new year! LOVE OUR FURNITURE!! Randy & Cindy – Springfield, MA

Just a note to let you know that the table and benches arrived safely and look beautiful! The shade of stain matches our cabinets perfectly. I really appreciate the effort you took to send out a drawer to ensure the match, and waiting until we were ready to add the perfect drawer pull. Laurel and Russell – Springfield, MA

My new dining room set was just delivered as promised, in time for Thanksgiving! Thank you Wendy & Rick. It is gorgeous and surpassed all my expectations. Now I can’t wait to use it. Beautiful craftsmanship! Thank you again for taking so much time with us. Lisa & Scott - Belchertown, MA

Love Love Love Love Love the tables!!! Well done, my friend! Jim and Beth – Hampden, MA

Much thanks to you, Rick and your guys for making the move smooth for us! Would definitely like to work with you guys time and again. Nidhi and Amol – Boston, MA

Thank you for some great customer service yesterday! We look forward to receiving out table and chairs! Terri and Dave – Longmeadow, MA

Enclosed is something for delivery crew for the great service in delivering our furniture! Looks great! Thank you. Catherine – Milford, MA

LOVE IT! Susan – Middlebury, CT

Today I took delivery of my custom made end table. I am absolutely thrilled with it! It exceeded my wildest expectations. It is exactly what I wanted. If you recall it was to be a ‘mini open cabinet’ for my Bose sound system and TV. Everything fits perfectly, it is aesthetically a perfect piece of furniture and the finish matches my current furniture perfectly. It was a pleasure doing business with you and I would recommend Oak Specialists Furniture in a heartbeat…and while I have been very pleased with my purchases from you in the past, having a piece custom made is a leap of faith. You came through admirably. Many Thanks! Lorraine – Ludlow, MA

We wanted to acknowledge your thank you letter and to say Thank You for the wonderful furniture. We still can’t get over how beautiful the items are and how much they enhance our kitchen, living room and bedroom. And your two delivery people were top notch. We admired both their professionalism and the care they took with their, at times difficult task. Because we are so pleased with our purchase, we are considering additional pieces for the living room. Specifically, we are interested in two end tables and a coffee table. Thanks again for the lovely furniture! Andrew and Martha – Salem, CT

Although Mary has been getting nosebleeds from the bed & mattress height combination, we love both! The large drawers on the boudoir are especially nice, with gorgeous cherry grain. Thank you! Dave - Ware, MA

Hi Wendy, Thank you so much for the copy of our contract. We are loving our set and so is everyone else who has seen it! You may see some more business coming your way from neighbors, friends and family who also love the set and are in the market for some new furniture of their own. Another purchase for us will most likely be made on or before The Big E. Be well thanks again you have a great company! Wendy – Berlin, CT

We just have to tell you how absolutely thrilled we are with our new dining room set- we are truly overwhelmed by its beauty, quality and functionality. It definitely completes our new dining area, and just in time for the Christmas holiday! We are extremely appreciative that you were able to make this happen for us, and totally satisfied with our entire experience with you, from our first visit to your showroom in August, to the purchasing of the Big E; and finally to having the finished product so professionally and promptly delivered to our home by your very pleasant and competent delivery staff. We couldn’t have asked for a better experience. Thanks for everything, hope you have a great holiday break! Nick and Charlotte - Turners Falls, MA

We love our table and chairs. Beautiful, and looks great in our dining room. Thank you. Hope you have a Merry Christmas! Kathleen – Marlborough, CT       

Thank you for your reply. It is not often that a business reacts so promptly to a customer concern. It’s nice to know you still offer the same quality of service I experienced in the past. Audrey

Thank you again for your help and assistance with our purchase. Hank and I left feeling very happy and confident we made the right choice. Looking forward to many years of business with you and your family! Ann Marie - West Warwick, RI

Everyone loves my desk! Thank you! Craig and Cheryl – Burlington, MA

I just wanted to drop you a quick note to let you know how pleased I am with my new bedroom furniture. The quality is excellent and cannot be compared to others we had looked at. Again the men that delivered the furniture were very professional and very careful. They had to bring the set up to the second floor and we all had a few laughs about that! So again I want to thank you for all your help in choosing our furniture. I am hoping that one of our grand-daughters will inherit it when we are done! Lori – Millbury, MA

The bedroom set and love seat look awesome! Looking forward to receiving the TV cabinet and meeting you guys soon. Thanks once again. Nidhi – Brookline, MA

I just wanted to let you know that all went well with the delivery and the piece looks great! Thanks to the delivery guys who were very nice and helpful too! Thanks again and we will keep you in mind for any future needs. Bill and Brenda - Ballston Spa, NY

Thanks again for all your help and advice for the bench! Dale - South Hadley, MA

Just a quick note to say how pleased my wife and I are with the pub table and chairs! The delivery guys were great and did a real professional job. The furniture is, as expected-craftsmanship at its best! We’ll have no problem recommending your store to our friends! Deb and Ken - Milford, CT

Delivery went very smooth. You have good delivery people! Everything looks good. Great doing business with you. We have already talked to others who are interested in buying from you. Hope it works out! Bill - East Patchogue, NY

Just wanted to let you know that I LOVE the hutch. Thank you so much. Barb – Naugatuck, CT

We just love your store and your sales staff is excellent! Thanks! Donna – Stratford, CT

Thank you for your prompt attention to our problem. Your people were at our house immediately and fixed our table! Great job guys! Thanks again. Michael - Feeding Hills, MA

Your delivery people were very professional and completed our business with the style of fine craftsmen. We are extremely pleased with our purchase. Thank you! Mark and Liz – Longmeadow, MA

Friends of ours from Billerica MA purchased the most beautiful kitchen island from you last year. They spoke very highly of your service. Your products speak for themselves! I am in the process of remodeling my kitchen and am looking for a kitchen island very similar to our friends but not as large, they told me that theirs came custom made from you! Is there a way to work with you other than making the trip to your location? I would appreciate it as I am only one town from Billerica MA. Thank you in advance for your help! Mary - Wilmington, MA

I have been so busy since the furniture got here that I finally went down to see it before coming in to work. It is BEAUTIFUL! I still have yet to unpack it and actually set it up but from what I can see, I will be MORE than pleased with the entire set. I look forward to hopefully doing more work with Oak Specialists in the future. Thank you! Kate - Philadelphia, NY

I just want to tell you that I love our new table set and dresser. We have had guests come every night for dinner. We are enjoying the table so much! Ivy - Mansfield, CT

Just want to thank you for letting us know about the Carolina Porch Rocker that you received on consignment. We didn’t think we’d ever find another one and terry had had such good luck with the other one we had. We’re very impressed with your listening skills and are thrilled that due to your attentiveness to your customer, Terry once again has a Carolina Porch Rocker! Thanks again for listening to us and remembering us! We’re truly grateful and will spread your good name whenever we can. Two VERY appreciative and super satisfied customers! Cindy and Terry - South Hadley, MA

Once again, thank you for the beautiful bed, mattress and night table for Steve. He is really enjoying the bed, the mattress is extremely comfortable and the night table finishes the room off! We both thought is was pretty remarkable that you and your wife delivered the furniture-it only goes to show, that when you are dealing with a “top notch” business you get “top notch” personalized service! I have recommended you to several relatives in Peabody not to mention here in CT! Thanks again for a quality product and excellent personalized service. Roberta and Steve – Hampden, CT

Just wanted to send a thank you. The TV unit we picked up on Saturday is great! We are very pleased. We know it was a long time coming and we did get frustrated, but you folks came through and delivered as you said you would. We certainly want to help your business grow and would like to order in the future. You’re both hard working people and you’re selling a great product! Hope to do business again in the near future. Leo and Carol – Chicopee, MA